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Help guides

Short how-tos for launching events on Biddly. Prefer a walkthrough inside the product? Sign in as an organiser — the dashboard includes a getting started checklist.

For organisers

  • Create your organisation and invite your teamSign up as an organiser, wait for approval, and invite admins, editors, viewers, or door staff.
  • Connect Stripe to accept paymentsComplete Stripe Connect in Billing so you can sell paid tickets, auctions, and ballots.
  • Templates, scheduling, and live eventsBuild an event template, schedule when it goes live, then manage sales under Live Events.
  • Choose a sale typeFixed-price tickets, sealed or open auctions, ballots, free events, and pay-what-you-want.
  • Ticket prices and UK consumer lawHow Biddly shows prices to buyers, what “fees deducted” vs “fees added” means, and why all-in prices appear before checkout.
  • Embed Biddly on your websiteAdd an events list widget or a single-event checkout iframe on Wix, Squarespace, WordPress, and more — or share a short link on socials.
  • Refunds and refund policySet default refund rules, review buyer requests, and approve or reject as an admin.
  • Scan tickets at the doorUse the Biddly Scanner app with Admin, Editor, or Scanner access on the organisation.

For ticket buyers

  • Find your tickets and request a refundTicket buyers sign in to My Tickets, open purchases, and follow each organiser’s refund policy.
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Biddly

Event ticketing, auctions, and ballots for organisations — with embeddable checkout.

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